{"id":1549,"date":"2026-07-03T22:12:30","date_gmt":"2026-07-03T16:42:30","guid":{"rendered":"https:\/\/driverloo.com\/?page_id=1549"},"modified":"2026-07-05T14:25:47","modified_gmt":"2026-07-05T08:55:47","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/driverloo.com\/?page_id=1549","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1549\" class=\"elementor elementor-1549\">\n\t\t\t\t<div class=\"elementor-element elementor-element-445c014 e-con e-atomic-element e-flexbox-base e-29f6d84 \" data-id=\"445c014\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"445c014\">\n    <div class=\"elementor-element elementor-element-3e9c521 e-flex e-con-boxed e-con e-parent\" data-id=\"3e9c521\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e009775 elementor-widget elementor-widget-text-editor\" data-id=\"e009775\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Terms of Service<\/h1><h2>1. Introduction<\/h2><p>Welcome to <strong>Driverloo<\/strong>.<\/p><p>These Terms of Service (&#8220;Terms&#8221;) govern your access to and use of Driverloo&#8217;s website and driver booking services. By booking a driver or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.<\/p><hr \/><h2>2. Our Services<\/h2><p>Driverloo provides professional driver services for individuals and businesses who require experienced drivers for their own vehicles.<\/p><p>Our services may include:<\/p><ul><li><p>On-demand driver bookings<\/p><\/li><li><p>Daily driver services<\/p><\/li><li><p>Outstation trips<\/p><\/li><li><p>Airport transfers<\/p><\/li><li><p>Corporate driver services<\/p><\/li><li><p>Event and special occasion drivers<\/p><\/li><li><p>Chauffeur services<\/p><\/li><\/ul><p>Service availability may vary depending on your location and driver availability.<\/p><hr \/><h2>3. Booking Process<\/h2><p>Customers can request a driver through our website, WhatsApp, or by contacting our support team.<\/p><p>To complete a booking, you may be required to provide:<\/p><ul><li><p>Full Name<\/p><\/li><li><p>Mobile Number<\/p><\/li><li><p>Pickup Location<\/p><\/li><li><p>Destination<\/p><\/li><li><p>Date and Time<\/p><\/li><li><p>Vehicle Details (if applicable)<\/p><\/li><\/ul><p>Driverloo reserves the right to accept, decline, or cancel any booking based on operational requirements or driver availability.<\/p><hr \/><h2>4. Pricing and Payment<\/h2><p>Service charges are communicated before confirmation of the booking.<\/p><ul><li><p>Prices may vary depending on distance, duration, location, and service type.<\/p><\/li><li><p>Payment can be made through approved online payment methods or any other payment option communicated by Driverloo.<\/p><\/li><li><p>Additional charges, if applicable, will be clearly informed before the service begins.<\/p><\/li><li><p>A valid invoice or receipt will be provided upon request.<\/p><\/li><\/ul><hr \/><h2>5. Customer Responsibilities<\/h2><p>Customers agree to:<\/p><ul><li><p>Provide accurate booking information.<\/p><\/li><li><p>Ensure that the vehicle is legally registered, roadworthy, and insured.<\/p><\/li><li><p>Carry all legally required vehicle documents.<\/p><\/li><li><p>Treat our drivers with respect.<\/p><\/li><li><p>Avoid requesting drivers to perform illegal or unsafe activities.<\/p><\/li><\/ul><p>Driverloo reserves the right to terminate a service if the customer behaves abusively or violates applicable laws.<\/p><hr \/><h2>6. Driver Responsibilities<\/h2><p>Driverloo drivers are expected to:<\/p><ul><li><p>Hold a valid driving licence.<\/p><\/li><li><p>Drive responsibly and follow all traffic regulations.<\/p><\/li><li><p>Arrive punctually whenever reasonably possible.<\/p><\/li><li><p>Maintain professional conduct throughout the service.<\/p><\/li><\/ul><hr \/><h2>7. Vehicle Damage and Liability<\/h2><p>Driverloo exercises reasonable care in selecting and assigning professional drivers.<\/p><p>However:<\/p><ul><li><p>Driverloo shall not be liable for damages caused by vehicle defects, mechanical failures, tyre bursts, poor maintenance, or circumstances beyond our reasonable control.<\/p><\/li><li><p>In the event of an accident, liability will be determined based on applicable laws and the specific circumstances of the incident.<\/p><\/li><li><p>Customers are responsible for ensuring that their vehicle has valid insurance coverage.<\/p><\/li><\/ul><hr \/><h2>8. Cancellation Policy<\/h2><p>Customers may cancel a booking before driver dispatch.<\/p><p>Cancellation charges may apply if:<\/p><ul><li><p>The driver has already been assigned.<\/p><\/li><li><p>The driver has reached the pickup location.<\/p><\/li><li><p>The cancellation occurs after the scheduled booking time.<\/p><\/li><\/ul><p>Any applicable cancellation charges will be communicated during the booking process.<\/p><hr \/><h2>9. Limitation of Liability<\/h2><p>To the maximum extent permitted by law, Driverloo shall not be liable for:<\/p><ul><li><p>Indirect or consequential losses.<\/p><\/li><li><p>Delay caused by traffic, weather, road closures, strikes, or other events beyond our control.<\/p><\/li><li><p>Loss of business, profits, or opportunities.<\/p><\/li><li><p>Personal belongings left inside the customer&#8217;s vehicle.<\/p><\/li><\/ul><hr \/><h2>10. Privacy<\/h2><p>Your use of Driverloo is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.<\/p><hr \/><h2>11. Changes to These Terms<\/h2><p>Driverloo may update these Terms from time to time.<\/p><p>Any revised Terms will become effective immediately upon publication on our website. Continued use of our services constitutes acceptance of the updated Terms.<\/p><hr \/><h2>12. Governing Law<\/h2><p>These Terms shall be governed by and interpreted in accordance with the laws of India.<\/p><p>Any disputes arising out of these Terms or the use of Driverloo&#8217;s services shall be subject to the exclusive jurisdiction of the competent courts in <strong>Ernakulam, Kerala<\/strong>.<\/p><hr \/><h2>13. Contact Us<\/h2><p>If you have any questions regarding these Terms of Service, please contact us:<\/p><h6><strong>Driverloo<br \/><\/strong><strong>Email:<\/strong> <a href=\"mailto:info@driverloo.com\">info@driverloo.com<br \/><\/a><strong>Phone \/ WhatsApp:<\/strong> +91 96055 12000<br \/><strong>Website:<\/strong> <a href=\"https:\/\/driverloo.com\/\">https:\/\/driverloo.com<br \/><\/a><strong>Office Address:<br \/><\/strong>Edappally,Ernakulam,Kerala, India<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Service 1. Introduction Welcome to Driverloo. These Terms of Service (&#8220;Terms&#8221;) govern your access to and use of Driverloo&#8217;s website and driver booking services. By booking a driver or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1549","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/driverloo.com\/index.php?rest_route=\/wp\/v2\/pages\/1549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/driverloo.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/driverloo.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/driverloo.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/driverloo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1549"}],"version-history":[{"count":10,"href":"https:\/\/driverloo.com\/index.php?rest_route=\/wp\/v2\/pages\/1549\/revisions"}],"predecessor-version":[{"id":1604,"href":"https:\/\/driverloo.com\/index.php?rest_route=\/wp\/v2\/pages\/1549\/revisions\/1604"}],"wp:attachment":[{"href":"https:\/\/driverloo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}